Privacy Policy
Last Updated: September 13, 2026
Dietitian Nigeria (“Dietitian Nigeria”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, platform, and related services.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use DietitianNigeria.com and related services (collectively, the “Platform”).
By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Dietitian Nigeria is an online platform designed to help users discover and connect with dietitians, nutritionists, nutrition professionals, nutrition clinics, and related services across Nigeria.
Our Platform may provide features including professional directories, profiles, appointment booking, consultations, reviews, forums, articles, live chat, nutrition-related services, and other platform features.
For privacy-related questions, you can contact us using the details provided at the end of this Privacy Policy.
2. Information We Collect
Depending on how you use Dietitian Nigeria, we may collect different categories of personal information.
2.1 Information You Provide Directly
When you create an account, contact us, book an appointment, or use certain Platform features, we may collect information such as:
- Full name
- Email address
- Phone number
- Username and account information
- Location or address information
- Date of birth or age where necessary
- Profile photographs
- Professional information
- Appointment and booking information
- Messages and communications
- Reviews, ratings, comments, and feedback
- Information you submit through forms on the Platform
2.2 Health and Nutrition Information
Where necessary for a nutrition-related service, users may voluntarily provide information relating to their health, nutrition, dietary habits, allergies, medical history, lifestyle, goals, or other health-related information.
Health information is treated as sensitive information and will only be collected and processed where there is an appropriate lawful basis and where reasonably necessary for the relevant service.
You should avoid submitting sensitive information through public areas such as public reviews, forum posts, or comments unless you are comfortable with that information being visible to other users.
2.3 Information Provided by Dietitians and Nutrition Professionals
Professionals who create profiles may provide information including:
- Full name
- Professional title
- Professional qualifications
- Certifications and registrations
- Professional experience
- Areas of specialization
- Services offered
- Clinic or organization information
- Professional photographs
- Business contact information
- Location information
- Professional documents where verification is required
- Payment and payout information where applicable
2.4 Payment Information
When you make a payment through the Platform, payment information may be processed by our payment service providers.
Depending on the payment method used, we may receive information such as transaction reference numbers, payment status, amount paid, currency, payer information, and other transaction-related information.
Unless otherwise stated, Dietitian Nigeria does not intend to store your complete payment card number, card security code, or other sensitive card authentication information on its own servers.
Payment providers may process payment information according to their own privacy policies and terms.
3. Information We Collect Automatically
When you visit or use the Platform, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of visits
- Referring websites
- General usage information
- Cookies and similar technologies
This information may be used to maintain website security, understand Platform usage, improve performance, troubleshoot technical problems, and improve our services.
4. Cookies and Similar Technologies
Dietitian Nigeria may use cookies and similar technologies to provide, secure, and improve the Platform.
Cookies may be used for purposes such as:
- Keeping users signed in
- Remembering preferences
- Maintaining shopping or booking sessions
- Improving website functionality
- Understanding website traffic and usage
- Security and fraud prevention
- Analytics and performance measurement
You may be able to control or disable certain cookies through your browser settings. However, disabling some cookies may affect the functionality of parts of the Platform.
5. How We Use Your Information
We may use personal information for legitimate and necessary purposes, including:
- Creating and managing user accounts.
- Creating and displaying professional profiles.
- Facilitating appointments and consultations.
- Processing payments and transactions.
- Communicating with users and professionals.
- Providing customer support.
- Verifying professional information where applicable.
- Managing reviews and ratings.
- Operating forums and community features.
- Providing requested services.
- Improving the Platform and user experience.
- Monitoring and improving website security.
- Detecting and preventing fraud, abuse, and unauthorized activity.
- Complying with applicable legal and regulatory requirements.
- Sending service-related communications.
- Sending marketing communications where legally permitted and appropriate.
6. Lawful Basis for Processing Personal Information
We will process personal information only where there is an appropriate legal basis for doing so.
Depending on the circumstances, this may include your consent, the performance of a contract or requested service, compliance with a legal obligation, protection of legitimate interests, or another lawful basis permitted by applicable data protection law.
Where processing requires your consent, you may withdraw that consent subject to applicable legal requirements and limitations.
7. Health Information
Dietitian Nigeria recognizes that health and nutrition information can be particularly sensitive.
Where health information is collected through the Platform, we seek to process it only for appropriate and lawful purposes, such as facilitating nutrition consultations, appointments, communication with a selected professional, or providing a service requested by you.
You should provide only information that is reasonably necessary for the service you are requesting.
Dietitian Nigeria does not sell users’ health information.
8. How We Share Personal Information
We do not sell your personal information as a business practice.
We may share information with appropriate parties where necessary to operate the Platform or provide a service.
This may include:
8.1 Dietitians and Nutrition Professionals
When you request or book a service from a professional, information that is reasonably necessary to provide that service may be shared with the relevant professional.
8.2 Clinics and Organizations
Where an appointment or service involves a clinic or organization, relevant information may be shared with that organization as necessary to provide the requested service.
8.3 Service Providers
We may use trusted third-party service providers to help operate the Platform, including providers for:
- Website hosting
- Payment processing
- Email delivery
- SMS or communication services
- Analytics
- Security
- Customer support
- Cloud storage
- Website performance
These providers may process personal information only as necessary to provide their services to us or as otherwise permitted by law.
8.4 Legal and Regulatory Requirements
We may disclose personal information where required or permitted by law, court order, regulatory authority, law enforcement request, or to protect our legal rights, users, property, or security.
9. Publicly Available Information
Certain information submitted by professionals may be displayed publicly as part of their professional profile.
This may include:
- Professional name
- Professional photograph
- Professional title
- Qualifications
- Specialties
- Services
- Professional experience
- Clinic or organization information
- General location information
- Professional contact or booking information
Professionals should not publish private patient information or confidential client information on their public profiles.
10. Reviews, Forums, and User-Generated Content
Content submitted to public areas of the Platform, such as reviews, ratings, forum posts, comments, and questions, may be visible to other users and potentially accessible through search engines.
Do not publish private health information, financial information, passwords, identification numbers, or other sensitive personal information in public areas of the Platform.
Dietitian Nigeria may remove content that violates our Terms and Conditions, privacy requirements, applicable law, or the safety of our users.
11. Communications
We may contact you through email, phone, SMS, in-platform notifications, or other communication methods where necessary to provide our services.
Service communications may include account notifications, appointment confirmations, appointment reminders, payment notifications, security alerts, and customer support messages.
Where permitted by law, we may also send promotional or marketing communications. You may unsubscribe from marketing communications using the available unsubscribe option or by contacting us.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal or regulatory obligations.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
When information is no longer required, we may securely delete it, anonymize it, or otherwise dispose of it in accordance with applicable requirements.
13. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should notify us promptly if you believe your account has been accessed without authorization.
14. Third-Party Websites and Services
Dietitian Nigeria may contain links, integrations, or services provided by third parties.
These third parties may have their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites and services that we do not control.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
15. International Data Transfers
Some of our technology or service providers may process or store personal information outside Nigeria.
Where personal information is transferred outside Nigeria, we will take appropriate steps required by applicable data protection laws to ensure that the information receives an appropriate level of protection.
16. Children’s Privacy
Dietitian Nigeria is not intended to encourage children to independently create accounts or provide personal information without appropriate parental or guardian involvement where required by law.
Where services involve children or adolescents, a parent, guardian, or legally authorized person may need to provide consent or participate in the relevant service.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.
17. Your Privacy Rights
Subject to applicable Nigerian data protection laws and any applicable limitations, you may have rights relating to your personal information.
These may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in appropriate circumstances.
- Object to certain processing activities.
- Request restriction of certain processing activities.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is processed.
- Exercise other rights provided by applicable data protection law.
Some rights may be subject to legal or regulatory limitations. We may also need to verify your identity before responding to certain requests.
18. How to Exercise Your Privacy Rights
To make a privacy-related request, contact us using the details provided below.
Please provide sufficient information to help us understand your request. We may request additional information where reasonably necessary to verify your identity and protect your personal information.
We will handle privacy requests in accordance with applicable data protection laws and within applicable legal timeframes.
19. Professional Verification Information
Dietitians, nutritionists, clinics, and other professionals may be asked to provide information or documentation for verification purposes.
Verification information may be used to assess professional eligibility, maintain platform integrity, investigate complaints, prevent fraud, and comply with applicable requirements.
Where appropriate, verification information may be shared with relevant verification providers or authorities for legitimate verification purposes.
20. Data Breaches and Security Incidents
If we become aware of a personal data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain, and address the incident and make any required notifications.
Where legally required, affected individuals or relevant regulatory authorities may be notified in accordance with applicable requirements.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
22. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or have a concern about how your personal information is being handled, please contact us.
Dietitian Nigeria
Email:
support@dietitiannigeria.com
Phone:
+234 (703) 000-DIET
Website:
DietitianNigeria.com
By using Dietitian Nigeria, you acknowledge that you have read and understood this Privacy Policy.
